Company Policies

 

To help make your rental experience more enjoyable, we ask that you review these few rules.

  1. Please return at proper time. A one hour grace period is allowed at the end of each rental; each hour past the grace period will be calculated at¼ day.

  2. Return the vehicle In clean condition. An extra charge will be collected for vehicles returned if the interior/exterior is dirty at the rate of $150.00 There is NO SMOKING or PETS allowed in the rental vehicles. Any signs of such (ex. ashes, odor, pet hair etc.) will result in a $150.00 violation fee.

  3. Return the vehicle with the same amount of fuel as when you picked it up. A fuel service charge of $2.50 per gallon will be added If it is returned with less fuel than when It departed.

  4. In case of an accident, CALL THE POLICE, we need to have an accident report. Then CALL your insurance company and us immediately (989-340-0941).

  5. Keeping fluid levels full when renting is the renter's responsibility.

  6. Only drivers listed on the rental agreement are allowed to drive the vehicle

  7. Vehicles taken out of mileage radius stated on the agreement must be returned by the renter at renter's expense regardless of mechanical repairs. We will get repairs taken care of as quickly as possible, but do not offer any compensation for down-time.

  8. We will do a vehicle replacement whenever possible, but do not guarantee one. Replacement depends on availability and location.

  9. The undersigned understands and agrees that vehicles returned and left on the premises after rental department business hours, remain the responsibility of the renter. Condition of the vehicle will be determined during regular hours and renter is financially responsible for any discrepancies as noted by the rental company.